WOW! PetFlow.com ROCKS!

I just came home this evening and found a giant box waiting for me on my back porch: my first shipment from PetFlow! I had just placed an order, Friday, August 20th, and I had expressed excitement in a previous blog about finding a better way to buy pet food.  So, I wanted to document my first shipment experience.

I have to say that I am very impressed with PetFlow.com.   They have a fast turnaround time, but prior to making my first order, I asked a ton of questions.  My customer service rep answered each and every one.  Patiently!  It's rare to get that kind of service in a local store, so I was really surprised to find such a knowledgeable and patient person online.  That's what I call EXCELLENT customer service. I got just what I wanted - at a great price - and it was delivered by FedEx quick as a whip!

My first order was: Greenies and Grammy's Pot Pie for my little ankle-biters and Felidae for my three cats. No lifting, no carrying, and no annoyances with traffic and hitting the stores after work (I'm a high school teacher with a teenager and a toddler, and I just can't wait to get home at the end of the day). All I had to do tonight was just pick each bag out of the box and place them in my storage bin. Ta-dah!   All done!  This was easy!

I LOVE PETFLOW - and I will definitely be a repeat customer! Thank you, PetFlow!